Terms of Service

1. Agreement to Terms

By accessing or using the Site, you agree that you have read, understood, and agree to be bound by these Terms. These Terms are a legally binding agreement between you and RAV regarding your use of the Site.

2. Eligibility; Business Users Only

The Site is intended for business users only. By using the Site, you represent and warrant that you are accessing the Site on behalf of a business or organization and have the authority to bind that business or organization to these Terms. The Site is not intended for personal, family, or household use.

3. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them to the Site, and your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms whenever you access the Site.

4. Information Submitted via the Site

If you submit information to us through the Site (for example, through the contact form), we may use that information to respond to your inquiry, operate and improve the Site, and carry out internal business purposes. Do not provide any information that is unlawful, infringing, or otherwise prohibited. Do not submit consumer nonpublic personal information (NPI) or other regulated data via the public Site—see Section 8 (Regulatory and Confidential Information Restrictions).

For more information about how we handle information, see our Privacy Policy.

5. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to operate the Site and, if enabled, to understand usage. Essential cookies are required for core functionality. We use Google Analytics 4 (GA4) to help us understand how visitors use the Site (for example, pages visited and general region information). We do not run ads on the Site. You can control cookies through your browser settings; disabling cookies may affect some Site features. For details, see our Privacy Policy.

6. No Purchases via the Site; Separate Client Agreements Govern Services

RAV does not offer purchases, subscriptions, or fee-based services through the public Site. Any professional services provided by RAV are governed solely by the applicable written agreement(s) executed between RAV (or its affiliates) and the applicable client. These Terms do not modify, replace, or supersede any such client agreement(s). In the event of a conflict between these Terms and any client agreement, the client agreement will control for the covered services.

7. No User Accounts; No User-Generated Content

The public Site does not provide user registration, login accounts, forums, or other features that enable visitors to post or publish user-generated content.

8. Regulatory and Confidential Information Restrictions

Do not submit consumer nonpublic personal information (NPI) or other regulated data through the public Site; regulated exchanges occur only through contracted, secure channels. If you believe you have inadvertently provided regulated data via the Site, please contact us immediately using the methods listed in Section 20 (Contact Information).

9. No Legal Advice; No Attorney-Client Relationship

The content on the Site is provided for general informational purposes only and does not constitute legal advice. Accessing or using the Site, or communicating with RAV through the Site, does not create an attorney-client relationship. Do not act upon any information on the Site without seeking professional counsel appropriate to your circumstances.

10. Intellectual Property Rights

The Site and its contents, including without limitation text, graphics, logos, icons, images, and the design, structure, selection, coordination, expression, look and feel, and arrangement of such content (collectively, the “Content”), are owned by or licensed to RAV and are protected by intellectual property and other laws. Except as expressly permitted in these Terms, you may not copy, reproduce, modify, translate, adapt, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content without our prior written consent.

Product and service names, logos, and slogans used on the Site are trademarks or service marks of their respective owners. References on the Site to any marks, names, or logos do not imply any endorsement or affiliation by their owners unless expressly stated.

11. Export Controls and Sanctions

You represent that you are not located in, under the control of, or a national or resident of any country or region subject to U.S. embargo or comprehensive sanctions, and you are not a party identified on any U.S. government restricted-party list. You agree not to access or use the Site in violation of U.S. export control or sanctions laws or to facilitate any such violation. The Site is intended for use within the United States.

12. Prohibited Activities

You agree not to: (a) use the Site in any manner that could disable, overburden, damage, or impair the Site; (b) use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any material on the Site; (c) introduce viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (d) attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site; (e) attack the Site via a denial-of-service attack or a distributed denial-of-service attack; or (f) otherwise attempt to interfere with the proper working of the Site.

13. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by RAV. RAV is not responsible for the content, privacy policies, or practices of any third-party websites or services and does not endorse them. Your use of such third-party sites and services is at your own risk and may be subject to additional terms and policies.

14. Site Management; Availability; Modifications

We reserve the right, but not the obligation, to: (a) monitor the Site for violations of these Terms; (b) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms; (c) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any portion of the Site; and (d) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

We may change, suspend, or discontinue any portion of the Site at any time without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.

15. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. RAV DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAV AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAV’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

17. Indemnification

You agree to defend, indemnify, and hold harmless RAV and its members, managers, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.

18. Governing Law; Dispute Resolution (AAA Arbitration)

These Terms and your use of the Site are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles.

Informal Resolution. Before initiating arbitration, the parties will first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Site (a “Dispute”) informally. The complaining party must provide written notice of the Dispute and the relief requested to the other party at the address in Section 20 (Contact Information). The parties will attempt to resolve the Dispute through good-faith negotiations for thirty (30) days from receipt of the notice.

Binding Arbitration. If the Dispute is not resolved within thirty (30) days after receipt of the notice, the Dispute will be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect. The seat and venue of arbitration will be Houston, Harris County, Texas. The language of the arbitration will be English. The arbitrator will have the exclusive authority to resolve all Disputes, including issues relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable, to the extent permitted by law.

Class Action Waiver. THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

Small Claims Court. Notwithstanding the foregoing, either party may bring an individual action in a court of competent jurisdiction for matters that fall within the scope of a small claims court in Harris County, Texas.

Injunctive Relief. Nothing in this Section prevents either party from seeking temporary injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending the conclusion of arbitration.

Fees. Each party will be responsible for its own attorneys’ fees and costs, and any AAA or arbitrator fees will be allocated as provided by the AAA Rules. Judgment on the arbitration award may be entered in any court having jurisdiction.

19. Electronic Communications; E-Signatures; Notices

By using the Site or sending communications to us through the Site, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Notices to RAV required under these Terms, including pre-arbitration notices, must be sent to the postal address in Section 20 and, for convenience, may also be submitted via the contact form referenced in Section 20.

20. Contact Information

Robertson Anschutz Vetters, LLC
10375 Richmond Avenue, Suite 200
Houston, Texas 77052
Phone: 800-674-7855
Contact Form: https://www.ravdocs.com/contact

21. Miscellaneous

These Terms constitute the entire agreement between you and RAV with respect to your use of the public Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and RAV with respect to the Site. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction.

22. Accessibility

RAV is committed to making the Site accessible in line with WCAG 2.1 AA. We regularly review the Site and welcome feedback. If you experience difficulty accessing any content, please call 800-674-7855 or contact us at https://www.ravdocs.com/contact with “Accessibility” in the subject, and we will work to provide the information you need in an alternative format. For more information, see our Accessibility Statement.